Usability Review
It’s the road rules of effective websites.
We review your site using the 10 usability guideines called UX heuristics.
You get actionable feedback to ensure you are sending all the right signals to your users and eiminating expensive frustrations that can cause unintended turns.
What’s in it for you?
Design recommendations and wireframes in areas where there is opportunity
Kudos for areas where you are already doing it right.
Detailed report with notes and explanations
Optional workshop to walk through all the findings and how to execute
You need a UX Review if
h all the findings and how to execute
Is this right for you?
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Who is it for?
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User Experience Heuristic Guidelines*
- Make status clear to the user
Make the context clear and offer useful feedback when the user completes an action or makes a change.
- Speak like your audience
Avoid jargons and concepts that the user may not be familiar with. Confused users will head to your competitor.
- Allow the user to roam
Make it easy to navigate flexibly. Include actions such as back and undo so users can browse freely.
- Be consistent
Use consistent language and concepts throughout the experience.
- Prevent errors
Eliminate scenarios that can cause errors. Set expectations for potential actions available to the user.
- Don’t make them remember
Make information and explanations easily available. Users are less taxed when they can recognize rather than remember.
- Design for efficiency
Users have different levels of expertise and familiarity with your product. Provide opportunities for efficiency and shortcuts when possible.
- Design is functional
Every element of design should contribute to the overall purpose of the site and goal of your users.
- Show how to resolve errors
Any errors should be accompanied by clear explanations and direct instructions for recovery.
- Make it easy to get help
It’s best that help won’t be needed, but if it is, make it obvious and easy to find for your users.
*https://www.nngroup.com/articles/ten-usability-heuristics/